Clinexus Health

Clinical Excellence
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Clinexus Health

Clinical Excellence

Terms & Conditions

Please read these terms carefully before using our services

Last updated: March 17, 2026

Welcome to Clinexus Health. These Terms and Conditions govern your use of our website and healthcare services. By accessing our website or using our services, you agree to be bound by these terms.

If you do not agree with any part of these terms, please do not use our website or services.

Acceptance of Terms

By using our website and services, you acknowledge that:

  • You have read, understood, and agree to these Terms and Conditions
  • You are at least 18 years old, or have parental/guardian consent
  • You will provide accurate and truthful information
  • You will comply with all applicable laws and regulations

Services Provided

Clinexus Health provides the following services:

  • Medical consultations (in-person and virtual)
  • Diagnostic tests and imaging services
  • Specialist referrals and second opinions
  • Treatment and surgical procedures
  • Health information and resources

Appointments and Consultations

Booking

Appointments can be booked through our website, by phone, or in person. All appointments are subject to availability and confirmation.

Cancellations

If you need to cancel or reschedule an appointment, please provide at least 24 hours notice. Late cancellations or missed appointments may incur a fee.

Virtual Consultations

Virtual consultations require a stable internet connection and compatible device. You are responsible for ensuring you have the necessary technology.

Payment and Fees

Payment is required at the time of service unless prior arrangements have been made. We accept:

  • Major credit and debit cards
  • Private health insurance (subject to verification)
  • NHS funding (where applicable)
  • Bank transfers for invoiced services

Fees are subject to change. Current fee schedules are available upon request.

Medical Information Accuracy

You are responsible for:

  • Providing complete and accurate medical history
  • Disclosing all current medications and allergies
  • Informing us of any changes to your health status
  • Following treatment instructions and recommendations

Failure to provide accurate information may affect the quality and safety of your care.

Confidentiality

We maintain strict confidentiality of your medical records in accordance with UK GDPR, Data Protection Act 2018, and NHS guidelines. Please refer to our Privacy Policy for detailed information on how we handle your data.

Limitation of Liability

Clinexus Health provides medical services with reasonable care and skill. However:

  • Medical outcomes cannot be guaranteed
  • We are not liable for complications arising from undisclosed medical conditions
  • Website content is for informational purposes and does not constitute medical advice
  • We are not responsible for third-party website content or services

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Clinexus Health and protected by copyright and trademark laws. You may not reproduce, distribute, or modify any content without our written permission.

Acceptable Website Use

When using our website, you agree not to:

  • Use the website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Transmit viruses or malicious code
  • Interfere with other users' access to the website
  • Collect or harvest personal data without consent

Complaints and Disputes

If you have a complaint about our services, please contact us at:

We will investigate all complaints promptly and fairly.

Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date. Your continued use of our services after changes constitutes acceptance of the modified terms.

Contact Information

If you have questions about these Terms and Conditions, please contact us:

Clinexus Health

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